CASE STUDY: Innovation in Libraries

Libraries can be the heart of a community, a place where people from all walks of life can meet, learn and get involved with local groups. However, if we are to ensure the future and fulfil their potential when communities, leisure habits and information technologies are changing so quickly, the role of libraries must be fully understood and valued.

As project lead, Glasgow School of Art’s Catherine Docherty puts it: “Libraries and the variety of services they provide are poorly understood. As a valuable cultural asset we need to celebrate, review, rethink, reshape – re-imagine them to make sure they meet the needs of all our citizens, present and future.”

The Innovation in Libraries project turned to Scotland, London, Helsinki, Singapore and the Netherlands to explore how library services can best meet the needs and wants of today’s users. Using a design innovation approach, senior managers and nine librarians from three library services explored new thinking and developed new ideas for Scotland’s libraries.

“Creative Futures made it possible to explore an innovative approach to exploring a well established public service. It also attracted important high profile partners here in Scotland and provided a useful profile when arranging international trips, including meeting with senior government officials in Finland and Singapore.  Quite simply, the project would not have happened without Creative Scotland support.”

Innovation in Libraries profile page on Creative Futures

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